Good morning. I was wondering if anyone here has a Faro arm with an 8th axis tabletop unit. We are currently using A Faro arm (Edge model) with Polyworks (mostly because PC-DMIS does not support laser scanning on the Faro at this time -or so I have been told). We recently ordered an 8th axis unit for the arm, but can't get the unit to power up at all, even though everything is connected according to the instruction manual.
The other reason that the company went with Polyworks is the lack of keeping up an SMA. Unfortunately, this also means there is no real tech support to speak of. I was just wondering if there was some piece of tribal knowledge out there that could shed some light on this subject. We are all perplexed.
