The boss was working with the sales group at the time to ask what are we paying for. It was 3 weeks for a urgent ticket, which by the time they responded I was long past what I had issues with. Makes you wonder why we all pay for support we never get.
The boss was working with the sales group at the time to ask what are we paying for. It was 3 weeks for a urgent ticket, which by the time they responded I was long past what I had issues with. Makes you wonder why we all pay for support we never get.