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Supplier Quality Question

So in addition to my CMM programming duties here at work I have been managing supplier quality for the last almost 2 years. I've never done supplier quality before so I don't have much experience or examples to reference.

What does your company do when there is non-conforming parts found during production from the supplier? Do they have specific bins or boxes to put bad parts? When are they collected? Who goes through them to determine if it was done in house or its a supplier defect that should be rejected back to them?

I have many suggestions but I'm always told that the operators wont do that or wont be able to keep up with running machines and tossing parts in bins......Neutral face
Parents
  • So in addition to my CMM programming duties here at work I have been managing supplier quality for the last almost 2 years. I've never done supplier quality before so I don't have much experience or examples to reference.

    What does your company do when there is non-conforming parts found during production from the supplier? Do they have specific bins or boxes to put bad parts? When are they collected? Who goes through them to determine if it was done in house or its a supplier defect that should be rejected back to them?

    I have many suggestions but I'm always told that the operators wont do that or wont be able to keep up with running machines and tossing parts in bins......Neutral face


    At Kat stated above, 8D system. A team is formulated to determine the next steps. If I have a supplier issue, we have them correct the issue and give us their 8D to assure it doesn't happen again.
Reply
  • So in addition to my CMM programming duties here at work I have been managing supplier quality for the last almost 2 years. I've never done supplier quality before so I don't have much experience or examples to reference.

    What does your company do when there is non-conforming parts found during production from the supplier? Do they have specific bins or boxes to put bad parts? When are they collected? Who goes through them to determine if it was done in house or its a supplier defect that should be rejected back to them?

    I have many suggestions but I'm always told that the operators wont do that or wont be able to keep up with running machines and tossing parts in bins......Neutral face


    At Kat stated above, 8D system. A team is formulated to determine the next steps. If I have a supplier issue, we have them correct the issue and give us their 8D to assure it doesn't happen again.
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