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Supplier Quality Question

So in addition to my CMM programming duties here at work I have been managing supplier quality for the last almost 2 years. I've never done supplier quality before so I don't have much experience or examples to reference.

What does your company do when there is non-conforming parts found during production from the supplier? Do they have specific bins or boxes to put bad parts? When are they collected? Who goes through them to determine if it was done in house or its a supplier defect that should be rejected back to them?

I have many suggestions but I'm always told that the operators wont do that or wont be able to keep up with running machines and tossing parts in bins......Neutral face
Parents
  • So if we find something wrong during the incoming goods inspection and our construction department cannot issue a special release, we usually send the parts back or scrap them. Depending on what our supplier wants.
    Sure, sometimes a few bad parts slip through. If the assembly then has problems assembling the parts, they then write a quality report and we then deal with the supplier.​
Reply
  • So if we find something wrong during the incoming goods inspection and our construction department cannot issue a special release, we usually send the parts back or scrap them. Depending on what our supplier wants.
    Sure, sometimes a few bad parts slip through. If the assembly then has problems assembling the parts, they then write a quality report and we then deal with the supplier.​
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