Supplier Quality Question

Thanks for the feedback y'all. I didn't phrase my question well enough, sorry. I have the defective product and return to supplier down.... I'm talking about things that have slipped through the cracks and weren't caught during our incoming inspection. My main issue is when operators find defective hardware on the line (for example. we have o ring gaskets that sometimes has flash on them that will not allow it to pass a leak test. approximately 5-10 a shift totaling up to around $2k a year.) they typically throw it away.

On top of the supplier issues we have operators damaging product during assembly. The guy before me didn't have anything in place for operators to place defective hardware in to address issues with the supplier. Everything I have suggested has been shot down for a multitude of reasons. Not enough space at the machines, operators don't have time, how do we differentiate between supplier issue vs operator accidentally destroying the hardware, who goes through it, etc.

I have tried to explain the importance of determining how much money we are throwing away but it doesn't seem to be important to anyone other than me. The way i see it is, if we find that we are throwing away $5k worth of a specific hardware in a year... we now have a budget of $5k for next year to improve upon our process to ensure it doesn't continue to happen. Easier said than done... but spending 15K on automation to reduce the frequency of operator caused destruction of product will pay for itself eventually.

I hope that clears up my issue a bit.

sounds like cost to quality issue. Do you prefer quantity over quality? if so youll have more defects.. some stuff takes time, so maybe present a cost break down of the bad parts for your product? sounds like youve already tried this though... you seems to be going about it correctly by the end of your paragraph tho! good job!

sounds like cost to quality issue. Do you prefer quantity over quality? if so youll have more defects.. some stuff takes time, so maybe present a cost break down of the bad parts for your product? sounds like youve already tried this though... you seems to be going about it correctly by the end of your paragraph tho! good job!