Job Box Fault- No Machine Start -No Home

I’m getting a couple errors when I try to complete a machine start on our Brown & Sharp. This stared happening last night when our CMM operator was trying to clear a wrist error. When he tried to complete a Machine Start after clearing the error
The machine would give him these 2 faults.

TR_INIT,COM-CTL V24.00 XCEL SCAN – I have no idea what this means.

TR_FG032, Jogbox Fault – This fault occurs when I am prompted by PC DMIS to conduct a Machine Start and I press the Machine Start Button on the Jogbox. The machine does not stay on when I release the Start Machine button on the
Job box. If I hold down the Machine Start button I can get the controller to stay on so the Power and Ready lights are on. At this point when I try to home the machine the nothing happens.

We have a Renishawe PHC 10-2 Controller, not sure of the make of the job box. I tried calibrating the jog box by pressing all 3 axis buttons and the enable button but this did not work.

Any help will be appreciated.

Best Regards