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"Failed to detect a focus position for feature <featurename>"

What can cause this?

Tried
- new probe files
- different Z-heights
- different lightning
- different backgrounds
- different surfaces

I can visually "see" that it does focus very well, during the autofocus phase - however, it does not seem to "lock" or "detect" this...
CMM-V (HP-C-VE) in 2016.0 SP1.

Ideas?

Parents
  • Recap...

    While I am one of the first to deal out criticism when stuff doesn't work as expected, I do acknowledge when I have received first class assistance.
    None mentioned, none forgotten so I won't name any names, but a sincere and grateful thank you to everyone involved!

    After a walkthrough of hardware switch settings, particular cables to particular connectors, software settings, TeamViewer session and whatnot,
    the most logical reason for this problem is that a (loose) connection must have been the reason for the error (to the control boxes in the desk).

    We got the CMM-VE working and it wasn't PC-DMIS' fault and a firmware up/downgrade wasn't needed. Slight smile
Reply
  • Recap...

    While I am one of the first to deal out criticism when stuff doesn't work as expected, I do acknowledge when I have received first class assistance.
    None mentioned, none forgotten so I won't name any names, but a sincere and grateful thank you to everyone involved!

    After a walkthrough of hardware switch settings, particular cables to particular connectors, software settings, TeamViewer session and whatnot,
    the most logical reason for this problem is that a (loose) connection must have been the reason for the error (to the control boxes in the desk).

    We got the CMM-VE working and it wasn't PC-DMIS' fault and a firmware up/downgrade wasn't needed. Slight smile
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