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"Failed to detect a focus position for feature <featurename>"

vpt.se
What can cause this?

Tried
- new probe files
- different Z-heights
- different lightning
- different backgrounds
- different surfaces

I can visually "see" that it does focus very well, during the autofocus phase - however, it does not seem to "lock" or "detect" this...
CMM-V (HP-C-VE) in 2016.0 SP1.

Ideas?

Parents
  • Sorry for not re-visiting this, the actual error still occured even after the TeamViewer session and remote support assistance. But, the error WAS solved during the testing we did at that time. When I dissected the steps taken I found that after choosing "English" as language in PC-DMIS - the focus error disappeared. I tried this the next time the error popped up and lo and behold - the error did not occur when using "English" as language (we usually run swedish language here).

    So, if you are facing this problem AND you are running PC-DMIS in a language OTHER than English, change it to English and try again.
Reply
  • Sorry for not re-visiting this, the actual error still occured even after the TeamViewer session and remote support assistance. But, the error WAS solved during the testing we did at that time. When I dissected the steps taken I found that after choosing "English" as language in PC-DMIS - the focus error disappeared. I tried this the next time the error popped up and lo and behold - the error did not occur when using "English" as language (we usually run swedish language here).

    So, if you are facing this problem AND you are running PC-DMIS in a language OTHER than English, change it to English and try again.
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