Offline Having Some Trouble

Hello!
Running PC-DMIS 2013 MR1 with an online license connected to CMM, and a separate offline portlock.

It doesn't work!

I haven't touched this offline license before. I always program online, on-machine. But I recently found out we just had an offline license rotting in some desk.
My mind was blown.

Wow! Offline capability? I've only been asking about this since day fricken' one.

Regardless...

I stuck it in the machine and downloaded the same software I have on the CMM (2013 MR1 x86)
Run as Admin, install, Open Dmis, and everything looks good.

Until I try to write a program.
I come to the interface where I would choose if I'd like to write a program or not, which is promising.
However after I select that I'd like to make a new program (File>New...; select name, offline interface, OK) it crashes immediately!

I have tried to rename the interfac.dll to anything else, per instructions on this forum, to no avail.

I have not set up a machine interface on the offline license, which I would assume is the problem.

It is PC-DMIS Vision, but I don't know if that makes a difference. Right before it crashes it opens a virtual "Live View" window. Then "PC-DMIS is sending a crash report..."

I'm guessing I need some more information on how to get set up in Offline mode; the forums are showing a lot of information on what to do after the initial set up, but not actually how to do it?

Any help would be appreciated.

----
Note: There are two different PC's, one for online which is connected to the CMM, one for offline which is next to, but not connected to, the online PC.
There are two separate licenses; one for online, on the CMM PC, one for offline, on a portlock connected to the offline PC.

Kp61dude! over 7 years ago

I've had an offline seat sitting in my desk drawer for over a year because management doesn't want to cough up the money for a second computer. In fact, we just renewed our SMA, so it's officially been over a year. I've done the research and presented them with the best PC deals that I could find. I've asked if since it's just being completely wasted, if I could bring it home and put it on my home computer. All of my requests have been continuously put on the back-burner and never given a definitive answer. Step over a dollar to pick up a dime... I've seen it over and over again from management at various shops while working in various fields, and it still never ceases to amaze me.

Sounds like management is after a *potentially fatter* bonus, no one, who should know, is aware of how he is hurting the department...SMH. All for 'good numbers' on a spreadsheet.
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InspectorJester over 7 years ago in reply to RandomJerk

I swapped 2 1gb cards with 1 2gb and 1 1gb
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Schlag over 7 years ago in reply to Numbers Game

That's the saddest thing I have ever heard in this life. If I was an owner of a company and I had a manager make a call like that I would fire them on the spot.
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RandomJerk over 7 years ago in reply to RandomJerk

Hmmm.... That's generally not a good idea. Windows really loves having the memory in equal pairs. Do you know if they're at least equivalent?

If we're looking at 1 to 2 gb sets, I'm guessing you're running DDR3? You can get 4gb cards for about $30 each.
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Peter Fuller over 7 years ago in reply to RandomJerk

To touch on what RandomJerk said, it's not Windows that cares, it's the motherboard. You can not just throw unmatched pairs or single sticks of ram with matched pairs into a PC and hope it works. It may not be why PC-DMIS is crashing but unmatched ram especially a single stick will not work. Get your motherboard manual to determine the proper ram matching.
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bsteele over 7 years ago

Fotion posted this about 2017. Maybe this has been there awhile

"6)Bug where when installing 2017 for an offline Vision/Laser seat you need to delete a few files(don't remember which) that will cause the software to crash EVERYTIME unless deleted. They are the files that try to initialize the machine upon startup."
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louisd over 7 years ago

Have you contacted Hexagon to confirm the portlock is indeed for an offline seat, or if the portlock is eligible to run 2013mr1 PCDMIS?
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AndersI over 7 years ago

The portlock contents can be checked with the program CUSTPROG.EXE, which is installed in the same folder as PC-DMIS. There you can see the expiry date (=how new versions can you run) and the options available in the lock.
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InspectorJester over 7 years ago in reply to louisd

Yes, it is for offline.
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InspectorJester over 7 years ago in reply to AndersI

+1 for that!
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