CMM Running super slow

PcDmis 2017 R2 SP11 on a Brown and Sharp Mistral stops to 'think' for 20-30 seconds on every move, even between hits. Programs that ran for about 10-15 minutes total, are now a few hours.

Tried taking the CMM off the network and running everything off the local drive, different user logins and elevated the CMM user to admin. Had IT check to see if anything was changed from the computer, software, antivirus side and nothing.

Anyone experience anything similar and what was the solution? Tech support at Hexagon seems to be throwing darts now to try to solve the issue.

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FMC.QC over 5 years ago

Update... Reformatted the computer with a fresh install of Windows 10 and Pc-Dmis... all works good now. The thing that sucks is that we are not sure what happened or why.

Thanks for all the help and ideas everyone!! Much appreciated.
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FMC.QC over 5 years ago

Update... Reformatted the computer with a fresh install of Windows 10 and Pc-Dmis... all works good now. The thing that sucks is that we are not sure what happened or why.

Thanks for all the help and ideas everyone!! Much appreciated.
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kmcmm over 5 years ago in reply to FMC.QC

I've had some odd issues with the combination of Windows 10, older controllers, and PC-DMIS so it's really hard to say. The permissions in Windows 10 don't work the same way as older versions of Windows. Even had an issue with the PC-DMIS .pdf converter where it would run the printer spool and not stop until you went in and killed the print spool process manually. Eventually had to uninstall the .pdf converter and just print to a .pdf creator.
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