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The Future of PC-DMIS BUGS

Jambo The Rambo
Hexagon reps in here? If so, can I ask why I am told to submit tickets or report bugs to help fix your software so frequently? Do you compensate my companies annual licensing fee for me talking the time to report a bug to improve YOUR software? Do I get a Hexagon coffee mug sent and an apology for hindering my job from which I make a living from? What about a t-shirt? Anything incentivized, other than its been reported and will be fixed in a SP WAY down the line when I have already figure out a work around to the issue.

I applaud the work I have seen members do to report these issues. I hope Hex, is in some way doing something for your efforts to improve their software

Thanks,

An avid PC-DMIS user from the future using PC-DMIS 2022 SP13 with a lot of the same issues with a different UI Slight smile
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  • You get nothing, zilch, nada, zero.

    You'd think that you improve the software by filing these things, but that is a very, very slow turning wheel. Even bugs that affects calculations in PC-DMIS are not considered major ones. Let's just hope the user detects the bugs and issues before it affects their production (conforming/non-conforming) unknowingly...

    Shitty QA, if you ask me.
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  • You get nothing, zilch, nada, zero.

    You'd think that you improve the software by filing these things, but that is a very, very slow turning wheel. Even bugs that affects calculations in PC-DMIS are not considered major ones. Let's just hope the user detects the bugs and issues before it affects their production (conforming/non-conforming) unknowingly...

    Shitty QA, if you ask me.
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