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The Future of PC-DMIS BUGS

Jambo The Rambo
Hexagon reps in here? If so, can I ask why I am told to submit tickets or report bugs to help fix your software so frequently? Do you compensate my companies annual licensing fee for me talking the time to report a bug to improve YOUR software? Do I get a Hexagon coffee mug sent and an apology for hindering my job from which I make a living from? What about a t-shirt? Anything incentivized, other than its been reported and will be fixed in a SP WAY down the line when I have already figure out a work around to the issue.

I applaud the work I have seen members do to report these issues. I hope Hex, is in some way doing something for your efforts to improve their software

Thanks,

An avid PC-DMIS user from the future using PC-DMIS 2022 SP13 with a lot of the same issues with a different UI Slight smile
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  • I get where you are coming from but it would be too time consuming to run the software through every single scenario that their customers do. If they did, it would be 5 years between releases and the rollout of new features we ask for would take forever. Who better to help test the software then the customers who put the software through its paces every day. We, as programmers, do more with the program in one day than they could do in 2 years because there are way more of us than their are of them.

    I get the frustration, trust me I do, but in the end you are helping make your job easier.

    That being said... I wouldn't say no to a nice Hexagon polo shirt...
  • in reply to A-machine-insp
    I don't know how things are run at your place, but here, decisions ($$$) based on what the CMM reports say are made every day which calls for a software that is tested to the teeth to not spit out erroneous results. If you are a software developer and cannot understand the importance of this, you should really consider a job change.
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  • in reply to A-machine-insp
    I don't know how things are run at your place, but here, decisions ($$$) based on what the CMM reports say are made every day which calls for a software that is tested to the teeth to not spit out erroneous results. If you are a software developer and cannot understand the importance of this, you should really consider a job change.
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