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E-Stop hardware failure?

Looked on the forum I think the e-stop button is broken, it is triggering stops when not pressed (yes I checked buttons, reset machine, rechecked buttons).
the machine is a Optiv 443 dual Z, there are 2 stops on the machine and one on the jogbox.
my hunch is the estop on the jogbox is the one causing issues, is there a way to verify?
Can't start the machine due to the estop triggering.

error that pops up:
0x1400005f e stop button pressed (auxiliary)