Hi,
I'm trying to understand where does this issue come from.
We have 2 cmm et we've never had this message on the oldest (almost 3 years old).
Could it be an issue with the head ?
We had a crash but the problem started before the crash.
I also noticed presence of dust iron on the magnets (both head and styli), it was better after cleaning.
But sometimes the head lags (it stands still a few seconds, not reaching the time out but close enough)
When it reaches the time out we're screwed... because the CMM is used on an atomation production line...