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datapage...

Greetings,

we loaded 2021.2 and are now having datapage issues.

1. it is saving to the C drive of the different machines and i need it to got to the common drive so my engineer can access the data remotely

2. it is saving in two different formats on different machines despite having the same box checked (PC-DMIS STATS and .XML)

what i want is to aggregate program results in excel (or friendly) format for my engineer.

thoughts?





Parents
  • From your photos it looks like the database is fine.
    But you never answered what type of Datapage command are you using.
    From what I see my best guess is you're using different stats commands, one is the stats on and one is the external command. If this is the case then you should consider changing to using one or the other and not both.

    Now from the first image I see your directory for "Path To Monitor" just says "ForStatsFiles", this usually points to an individual user library, you should change this to "C:\Users\Public\Documents\WAI\DataPage+\ForStatsFiles" where the files actually exist. This should allow data importer to take the XML files from that directory and import them into the database. The reason for the two different file names is that you're most likely using both the external command and the stats/on command. The good news is that DataImporter will recognize both of those files as xml files.


    Bumping this old thread I found searching for the highlighted reason...

    I do have the two commands, but not all our our machines send duplicate data to DataPage. We have 4, all running 2022.2 and DP 6.0+ and it appears only two of them are duplicating data...???

    After finding this, I am planning to go remove the external command update from all of our programs, but was wondering if you could shed some light as to why some machines are sending duplicate data, but others are not?
Reply
  • From your photos it looks like the database is fine.
    But you never answered what type of Datapage command are you using.
    From what I see my best guess is you're using different stats commands, one is the stats on and one is the external command. If this is the case then you should consider changing to using one or the other and not both.

    Now from the first image I see your directory for "Path To Monitor" just says "ForStatsFiles", this usually points to an individual user library, you should change this to "C:\Users\Public\Documents\WAI\DataPage+\ForStatsFiles" where the files actually exist. This should allow data importer to take the XML files from that directory and import them into the database. The reason for the two different file names is that you're most likely using both the external command and the stats/on command. The good news is that DataImporter will recognize both of those files as xml files.


    Bumping this old thread I found searching for the highlighted reason...

    I do have the two commands, but not all our our machines send duplicate data to DataPage. We have 4, all running 2022.2 and DP 6.0+ and it appears only two of them are duplicating data...???

    After finding this, I am planning to go remove the external command update from all of our programs, but was wondering if you could shed some light as to why some machines are sending duplicate data, but others are not?
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