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Problems with outputting RTF files...

Hi all, first post here and I'm desperate to get this fixed. So, I'm trying to output an RTF file of my measurement results.

I already went to Report Window Print Setup and set the output to RTF. When I press the print button in my report window when I'm ready to save the data, it will have me choose a destination for my file (Save As window) and it also shows its going to save it as an RTF. But then after I choose a location and hit 'Save', another very similar box will appear and have me choose my location again? And this time it will show that it's saving it as a PDF. Once I hit OK on this window it just saves it as a PDF.

Anyone know what's going on here? Thanks!
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  • For future reference the registry setting is H_KEY_CURRENT_CONFIG/SOFTWARE/PCDMIS 50 CONVERTER the logged in PC user needs to have full access rights to this registry setting to allow print commands to work in Windows10.


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  • Wow, I didn't even know that was a thing. Ok, so I opened the Registry Editor, found H_KEY_CURRENT_CONFIG, then 'Software', but the only folder after that is 'Fonts' I also dont see anything called PCDMIS 50 CONVERTER. Is it possible I just can't see it because I don't have full access or something? Again, thanks for all the help here... I just started at a new job and trying to get used to their PC-DMIS computer has been maddening.
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  • Wow, I didn't even know that was a thing. Ok, so I opened the Registry Editor, found H_KEY_CURRENT_CONFIG, then 'Software', but the only folder after that is 'Fonts' I also dont see anything called PCDMIS 50 CONVERTER. Is it possible I just can't see it because I don't have full access or something? Again, thanks for all the help here... I just started at a new job and trying to get used to their PC-DMIS computer has been maddening.
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