Hi everyone, I'm still pretty new at this so I'm still trying to learn. I'm trying to add a new tool in UCC Server with an extension because the initial tool that was created (by someone else) is going to be a little short for some upcoming layouts I have due. I cloned the original tool and edited it to add the 30mm extension. I located the calibration sphere with my reference tool then changed the tip to my newly created extension tip and when I try to locate the sphere I get a 'Locate calibration part failed: [12000] Tool not calibrated' error message. When I right click on my tool and click calibrate I get 'Calibration failed: [5061] Calibration part location has not been determined' error message. My sphere is set as the default calibration artifact tool, and I can still locate and calibrate my original tool and all my angles, but what am I doing wrong with this new tool?? Please help
Typically we instruct our customer who have a Renishaw controller to get training from Renishaw or the company that installed the controller upgrade. Being a competitors controller we have limited knowledge on that product. But if this is the machine that I'm thinking about, you're still under SMA, and if you create a support ticket with Hexagon and have the ability to install remote access software we should be able to help.
You do NOT locate the sphere with the other tools, you calibrate them.
Put the tool over the sphere 10-20mm (.4 - .7in), right click the tool, and select calibrate.
ONLY locate the sphere with the master tool, otherwise someone will eventually screw up and locate with a tool that wasn't calibrated on that specific position and your rack will not correlate.
You do NOT locate the sphere with the other tools, you calibrate them.
Put the tool over the sphere 10-20mm (.4 - .7in), right click the tool, and select calibrate.
ONLY locate the sphere with the master tool, otherwise someone will eventually screw up and locate with a tool that wasn't calibrated on that specific position and your rack will not correlate.
