probe head grinding gears!!

1) RBE (return by exchange) to Renishaw.

2) Go to someone third party that does repairs. I've done this with a PH9, since it isn't supported anymore. This wouldn't be my first choice. There would need to be some serious extenuating circumstances (time or money, not like being cheap, but like the money just doesn't exist and won't exist to go to Renishaw. Of course lack of money takes out option 3 below).

3) Pay Hexagon to make any changes required to the machine and wiring, along with controller differences for the head and potentially probe, and switch to a Tesa head, as stated, lots of physical differences that can make lots of programs stop working and/or crash.

4) Pay Hexagon to change the head for you with a replacement PH10. I've taken heads on and off machines enough that I wouldn't do this, as I assume I'm paying for option 1 plus Hexagon's field service. But if you have no experience and fear of doing damage (that might be a self fulfilling prophecy), this is on the table.

I'd personally go for the RBE to Renishaw. Provided they have one in stock.

1) RBE (return by exchange) to Renishaw.

2) Go to someone third party that does repairs. I've done this with a PH9, since it isn't supported anymore. This wouldn't be my first choice. There would need to be some serious extenuating circumstances (time or money, not like being cheap, but like the money just doesn't exist and won't exist to go to Renishaw. Of course lack of money takes out option 3 below).

3) Pay Hexagon to make any changes required to the machine and wiring, along with controller differences for the head and potentially probe, and switch to a Tesa head, as stated, lots of physical differences that can make lots of programs stop working and/or crash.

4) Pay Hexagon to change the head for you with a replacement PH10. I've taken heads on and off machines enough that I wouldn't do this, as I assume I'm paying for option 1 plus Hexagon's field service. But if you have no experience and fear of doing damage (that might be a self fulfilling prophecy), this is on the table.

I'd personally go for the RBE to Renishaw. Provided they have one in stock.