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machine crashing

I have two globals running the same programs and one of the machines keeps having random crashes, has anyone seen this and is there anything I can do?
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  • Are both machines running the same version of the software? I ask because I had a machine running 2011 MR1 in a lights out cell. Had a program that had run fine for years. We upgraded to 2022 and migrated the program. Then the problems started. It would run 24 parts without issue and then just crash. (Probe ram into part). Nothing in the code to explain what was happening and it was every 24 parts like clockwork. Also it was always in the same spot in the routine. At the point of the crash an incremental move was being executed. I deleted the incremental moved and utilized a move point and haven't had a problem since.
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  • Are both machines running the same version of the software? I ask because I had a machine running 2011 MR1 in a lights out cell. Had a program that had run fine for years. We upgraded to 2022 and migrated the program. Then the problems started. It would run 24 parts without issue and then just crash. (Probe ram into part). Nothing in the code to explain what was happening and it was every 24 parts like clockwork. Also it was always in the same spot in the routine. At the point of the crash an incremental move was being executed. I deleted the incremental moved and utilized a move point and haven't had a problem since.
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