hexagon logo

PCDmis Crashes Windows upon generating Excel report

V2021.2. Very frequently as of late, when set to generate a excel report and "show report" is on Windows will take a dump on me. All available file paths on the left of the file window are gone and CTRL+Alt+Del just generates an error message. Windows button will not respond. Cannot change file names to save them. I have had our local IT take a look at it and they haven't been able to find anything wrong with it. But it also kicks them out when windows crashes so they cant really see exactly what happens. I have watched the task manager during a crash and there are no crazy spikes or anything in memory or anything of the sort.

Anyone else had this? and fixes?

Also, cant run as administrator due to losing access to the network drives when I do.... which is where all data and programs are saved and backed up regularly. Regardless, IIRC the issue still happens when ran as admin.
  • Is there a crash report or anything you can share? Someone else had this issue, do not know if it was resolved.

    We fixed our access to the Network Drives through the Registry Files.

    I've had Ctrl+Alt+Del throw error messages before as well, and it seems like PCDMIS was preventing Task Manager from opening as well, or some other error.