hexagon logo

Serial Number wont record on the PDF report.

Hi,

I am using PPAP report template for the report. I have it where it prompts a window to record/type in the serial number so it will show in the PDF report. when the CMM is done inspecting and pushes out the PDF the serial number didn't record.

To try and resolve this I replace the report file after saved a copy. shut the computer and control down. and it didn't work.

Has this happen to anyone ? If so how did you resolve it?