2023.2 Constantly Crashing

MK1966 6 months ago

11 times in the past week, 2023.2 has crashed and I have had to restart the PC.

Its all very good updating the software to include almost all requirements for the measuring community but can it be made more stable so it does not crash every day.

Getting fed up with all this wasted time.

Parents

0 utku.yucekutlu 6 months ago

Hello all,

Most of the times, the reason of PC-DMIS crushing is related to lack of administrator rights permissions and/or Windows updates. Please make sure that your Windows and its applications are up to date and PC-DMIS has all rights to read and write. If problem still continues, contact with your local Hexagon and one of Applications Engineer should look what you have.

Regards.
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0 utku.yucekutlu 6 months ago

Hello all,

Most of the times, the reason of PC-DMIS crushing is related to lack of administrator rights permissions and/or Windows updates. Please make sure that your Windows and its applications are up to date and PC-DMIS has all rights to read and write. If problem still continues, contact with your local Hexagon and one of Applications Engineer should look what you have.

Regards.
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0 Ncogneto 6 months ago in reply to utku.yucekutlu

as mentioned above disable the "home" page and check the user permissions.
link to needed permissions

https://support.hexagonmi.com/s/article/If-I-do-not-have-local-admin-access-can-I-still-run-PC-DMIS-1527312087119
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