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PC-DMIS 2024 R1 not load programs or making new programs.

Hello all got an issue I've never encountered before. I can load up PC-DMIS 2024 R1 and i can open the programs however once I open a program it gets stuck oping the program. I have waited upwards of 30 minutes before closing PC-DMIS. This is an offline seat, and it's not connected to the network so none of usual IT issues with the firewall. I have looked for other solutions on here the closed I found was creating or editing the environment, but I have no idea what that is or how to go about that. So, my questions are, how do I fix this issue of being able to open a program but it not loading the program and even when creating a new program, I can open it, but it won't load? as well as what is the environment, how does this affect me being able to load programs and how or why would I edit it or create a new one?

Some programs do open and load, but the majority don't. All the programs that have opened are very simple programs or are programs without cads.

Any help is appreciated.