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Strange Error affecting All CMMs: Critical Error

We have many CMMs in our shop, and almost every one gets this critical error every day (ref image). The content of the critical error all relates to memory issues. We have added the maximum amount of RAM within our PCs, and still see the error. To bypass the error, the computer is restarted, and everything works like normal until it pops up again. It seems to occur at the end of the program while generating a report, but I can't confirm it only happens then. For context, in 2025 we have reported 101 instances of this error. Has anyone gotten this error, or something similar? We do use a software to launch all our programs, and are investigating if this could be the cause, but it seems like a PC-DMIS issue since its occurring around report generation. Here is a snip of the header of this error, anyone have any ideas?

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  • From your description I would definitely try just running the programs normally without all of your custom addons/software/reporting. I have gotten similar errors using other CMM software. It can be very hard to figure out exactly what is causing the error but generally its due to long nested loops with lots of variables being written to and read from repeatedly. It is trying to write to an available memory space it thinks is empty but is not. Basically your program is too complicated which is what I would expect running big programs from custom in-house spaghetti coded software. It doesn't actually have anything to do with the amount of RAM.

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  • From your description I would definitely try just running the programs normally without all of your custom addons/software/reporting. I have gotten similar errors using other CMM software. It can be very hard to figure out exactly what is causing the error but generally its due to long nested loops with lots of variables being written to and read from repeatedly. It is trying to write to an available memory space it thinks is empty but is not. Basically your program is too complicated which is what I would expect running big programs from custom in-house spaghetti coded software. It doesn't actually have anything to do with the amount of RAM.

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