Is this a new install or are you using the arm has worked before? We're running Version 3.7 dated 11/16/05 on a Platinum Faro arm with a USB connection.When setting up PCDMIS on a Faro arm there is number of things that cause it to not communicate. When installing PCDMIS for the first time you have to make sure that you have the correct Faro drivers, and when using a Platinum arm you have to call up the PCDMIS settings editor and tell it you are using a Platinum arm.
Is this a new install or are you using the arm has worked before? We're running Version 3.7 dated 11/16/05 on a Platinum Faro arm with a USB connection.When setting up PCDMIS on a Faro arm there is number of things that cause it to not communicate. When installing PCDMIS for the first time you have to make sure that you have the correct Faro drivers, and when using a Platinum arm you have to call up the PCDMIS settings editor and tell it you are using a Platinum arm.
