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CAD cannot be created

I'm using pcdmis 4.1. whenever i change the file extension in catia to .iges, or .stp, then import the model in pcdmis. I never get what I want.
For instance, when I import .iges, I get a message, translation failed. Then another screen pops up, CAD cannot be created. When I import the Hexagon block from the WAI folder, no problem. Does anyone know how I can fix this? When I import a step model, it looks as though everything gets translated correctly, but there is NO model in the graphics display screen. CAn anyone help me fix that problem?
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