The setup;
Romer Infinite arm attached to a computer running windows 7 pro (sp1) 64 bit. The computer has 8GB ram and (1) 500GB hard drive and it is dedicated to only running the arm. It is attached to the company network to get step files. PCDMIS 2012 mr1
The problem;
PCDMIS crashing, some days three times in a row, sometimes it will run fine for a week.
Each time it crashes I send the crash report, there must be thirty of them by now.
Examples;
Two days ago while measuring a part, using a step file and a dozen features into the part. The program suddenly would only take points, no other features. Restart, nothing. Reboot, nothing only points. Nothing worked to fix the point problem, so I deleted the program and started over, then it was fine.
Today same thing, a half dozen features into a new program it stopped taking hits. Restart, nothing Reboot, nothing. The quickstart window blinks but the program does not accept hits.
The request;
Is there a checklist of system settings that PCDMIS needs to run that would allow everything that is not necessary to be turned off?
The company IT person is not even remotely interested in helping to solve this. So a list would be very helpfull.
Opening up the windows system configuration window shows a list of probably a hundred items, and since the crashing is random but relentless something must be creating a conflict.
Some help please.
