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Probe diameter vs. probe thickness

I ran across an issue the other day I have not seen before. I run 2013 MR1 and ran my program twice successfully, went to measure the third part and all my measurements were off by the radius of my probe tip. Upon investigation i found that the probe diameter was scaled to 1/25.4 the probe thickness. I don't know how this could happen automatically, because i did not mess with any of these settings. For some reason, PC-DMIS thinks that my thickness is in inches and tries to convert the diameter to mm, causing the scaling issue. Which still doesn't make sense that my measurements are only off by the radius of my probe tip, when in actuality should be off by more if it thinks the probe diameter is 1/25.4 the size of what it actually should be.

I then wrote a quick program using 2012 and all 3 of our probes work in 2012 without fail.

Any suggestions out there on what could have happened and how to fix it would be greatly appreciated, unless this is some sort of bug that I will need to get fixed.
Parents
  • As it stands right now, I reopened my original ticket stating that their suggestion did not work and asking what I should do next. That was last Thursday February 20th and as of yet no response. The version this applies to is 2013 MR1. What is the difference between 2013 MR1 and 2013 MR1 SP1?
Reply
  • As it stands right now, I reopened my original ticket stating that their suggestion did not work and asking what I should do next. That was last Thursday February 20th and as of yet no response. The version this applies to is 2013 MR1. What is the difference between 2013 MR1 and 2013 MR1 SP1?
Children
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