We always connect the to the romer through a wifi connnection, but as of two days ago it is not working. Whenever the the romer and computer connect, the blue light on the right side lights up solid, then a few moments later the red light on the left side lights up indicating that an encoder is overextened; which it should be when it is in the 'home' position. Now all of a sudden the red light never turns on, but the blue light still turns on, so im not able to measure anything.
Got it figured out from hexagon support. It was an IP address issue. Not sure how its been working for almost two years now with no problems, but it works now so im happy.