Error when trying to take an auto surface point

I get this message about 50% of the time when trying to take a surface point. The machine will focus in and out, but sometimes will freeze up and I get this error. Any ideas?

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cmp89 over 6 years ago

I get the error in both manual and DCC
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cmp89 over 6 years ago

I get the error in both manual and DCC
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