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Error message turned off servos

I had the following error message pop up on our Performance 664 Dual Z. We've had the Time out error happen while measuring circles but haven't had it turn off the servos on the machine before. Our current fix for these errors is to do a full restart of both the Dual Z and the PC running PCDmis. Any suggestions that give me a direction to potentially fix this would be great. My company just had the machine delivered and calibrated a week ago by hexagon.

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