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Data not getting to datapage

Why is it that my data has stopped recording to datapage? Seems like it stopped back in May. Has anyone out there seen the same problem. If so what have you done to correct the problem. I have DataPage + 2011 Release. Running with PC-DMIS CAD++ 2013 Release.
  • Are you running the DataPageStats.exe? If so, did your Data Importer settings change? Did your database change location?
  • How would I know if I'm running DataPageStats.exe? And how would I know if the settings have changed? Do I need to call Hexagon to correct this problem?
  • DataPageStats.exe is an external command inserted at the end of the part program. It pops up a window with a progress bar. Running this way produces a .XML file, that the importer grabs and tosses in the database. If you are doing this, you could open the importer and see where it is looking for the XML files, and the location of the database. If you didn't know where they were before May, you probably wouldn't know if they were wrong now though.

    It could also be STATS/ON, STATS/OFF. Or it could be using the -listening command. If it's one of these options, I might not be able to help.
  • Looks like I'm using the listening command at the end of EXTERNALCOMMAND/NO_DISPLAY, NO_WAIT ; C:\PROGRAM FILES (X86) \WAI\DATAPAGE+ 2011 MR1\DATAPAGESTATS.EXE _listening And at the end of program _end. Thanks for the help.
  • When you run the program, does the command execute? Do you get the window pop-up that DataPage is processing?
  • data page 2011 mr1

    Trying to remember if it was a Data Page 2011 mr1 or if it was PcDmis 2011 mr1 problem that the stats command went at the beginning of the program not the end?
  • I'm running PC-DMIS 2012 and DataPage+ 2011. I have only the external command a the end of the program. No -listening, no STATS/ON(OFF). When we had DP+ installed, the Hexagon rep called and talked to whatshisname-who-programs-the-software, and we were told not to use anything except for the external command at the end of the program. Which was completely contradictory to the help file in PC-DMIS and that came with DP. AFAIK, any other method, is not supported any longer.
  • I'm running PC-DMIS 2012 and DataPage+ 2011. I have only the external command a the end of the program.

    Must have been a PcDmis problem, they were changing where to put the stats command with different updates for awhile there.
  • Sorry I haven't responded for a while, I just have gotten time to log on. Tried with just 1 command at end of program. Still doesn't work. What I don't understand is how it could be working just fine in May and now nothing.
  • Sorry I haven't responded for a while, I just have gotten time to log on. Tried with just 1 command at end of program. Still doesn't work. What I don't understand is how it could be working just fine in May and now nothing.


    But what do you mean by "doesn't work"? Is there an error? Does it create the XML? Does the importer run? Did you recently upgrade computers? Is your database local or networked? If it's networked, did something on the network change? We need information, details.
  • The command can go at the top or bottom you just have to use the correct syntax and know that if you're using flow control or marked sets that you need to have it at the top.

    Check your system tray to make sure data importer is running. If it is, check the folder where datapage stores the files. Usually C:\Users\(your user name)\AppData\Roaming\DataPage+\ForStatsFiles . If there are file there, make sure data importer is pointing there for where to look for files.
  • The command can go at the top or bottom you just have to use the correct syntax and know that if you're using flow control or marked sets that you need to have it at the top.


    What do you mean by this? How can you run this from the top of the program? Could you give an example of how and when this would be used?
  • I put the listening command right after my probe tip command at the top.

    I put the end command after all of my dimensions.
  • Hmmm, I don't understand the use of the listening/end commands.

    EXTERNALCOMMAND/NO_DISPLAY, NO_WAIT ; C:\PROGRAM FILES (X86)\WAI\DATAPAGE+ 2011 MR1\DATAPAGESTATS.EXE


    That's all I have, at the end of the program. I've never had an issue with dimensions being missed.
  • Hmmm, I don't understand the use of the listening/end commands.

    EXTERNALCOMMAND/NO_DISPLAY, NO_WAIT ; C:\PROGRAM FILES (X86)\WAI\DATAPAGE+ 2011 MR1\DATAPAGESTATS.EXE


    That's all I have, at the end of the program. I've never had an issue with dimensions being missed.


    If you have flow control (loops/goto/if statement) in your part program then you need to use the datapage stats command at the top of the part program with the listening command. This will allow PC-DMIS to follow the flow control of the part program and collect data according to your flow control.

    If you do not use flow control then you can use the datapage stats at the bottom of the part program without any flags. This will collect all of the data in the part program, regardless of flow control and import it into Datapage.

    the -end flag is only required if you're using loops and need each set of data to create a new transaction inside Datapage. You will have the datapage stats command with listening at the top of your loop, and the end command at the bottom of the loop before the loop end command. The end command will tell datapage to close the stats file and stop taking stats. This is not required at the end of a part program under most circumstances.