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Quindos 7 Stability and Support

BIG BLOCK
I would like to know if anyone else out there is having stability issues with Quindos 7. It was installed by the vendor again several weeks back and is a mess.

Randomly just errors and shuts down, icons that don't work. I type a value in a box, and it disappears. The help files are half in German still. Robust?

I must say, I have played around with alot of softwares, and this is the most problematic excuse for a CMM program I have ever seen.

We had problems with the first installs also. As a matter of fact its been un-installed and re-installed 3 times, same issues.

The vendor is aware of this and just seems to fade away into the sunset when the issues are brought up. Has anyone else had these things happen?
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  • BB,

    please contact us with regards to the 'issues' that you are having and we will clarify/correct. For example, the 'disappearing' values in the text boxes has been fixed. As for 'icons that don't work', please clarify as I am not aware of such.

    Feeder,

    without proper training, learing/using the software will be a challenge. Yes, Quindos is different than other softwares, but with proper training it can be learned. Not sure where you are located ('no local trainers'), but we offer training at a number of locations in the states, and we also conduct onsite training. Not sure why you 'had to watch a blank LDB'? Who told you to do so, or what exactly do you mean by this? As for software always freezing, please make sure you have hyperthreading turned off in the bios. Quindos6 is an old/obsolete version of the software, some versions of it pre-date the advent of hyperthreading on newer computers, so it may not be compatible with newer computers/installs, (dependent upon the Quindos6 version).

    Steven Wojciechowsk
    Applications Engineer
    Hexagon Metrology
    (401) 886-2715 office
    (401) 473-5629 cell
    steven.wojciechowski@hexagonmetrology.com
Reply
  • BB,

    please contact us with regards to the 'issues' that you are having and we will clarify/correct. For example, the 'disappearing' values in the text boxes has been fixed. As for 'icons that don't work', please clarify as I am not aware of such.

    Feeder,

    without proper training, learing/using the software will be a challenge. Yes, Quindos is different than other softwares, but with proper training it can be learned. Not sure where you are located ('no local trainers'), but we offer training at a number of locations in the states, and we also conduct onsite training. Not sure why you 'had to watch a blank LDB'? Who told you to do so, or what exactly do you mean by this? As for software always freezing, please make sure you have hyperthreading turned off in the bios. Quindos6 is an old/obsolete version of the software, some versions of it pre-date the advent of hyperthreading on newer computers, so it may not be compatible with newer computers/installs, (dependent upon the Quindos6 version).

    Steven Wojciechowsk
    Applications Engineer
    Hexagon Metrology
    (401) 886-2715 office
    (401) 473-5629 cell
    steven.wojciechowski@hexagonmetrology.com
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