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Quindos 7 Stability and Support

BIG BLOCK
I would like to know if anyone else out there is having stability issues with Quindos 7. It was installed by the vendor again several weeks back and is a mess.

Randomly just errors and shuts down, icons that don't work. I type a value in a box, and it disappears. The help files are half in German still. Robust?

I must say, I have played around with alot of softwares, and this is the most problematic excuse for a CMM program I have ever seen.

We had problems with the first installs also. As a matter of fact its been un-installed and re-installed 3 times, same issues.

The vendor is aware of this and just seems to fade away into the sunset when the issues are brought up. Has anyone else had these things happen?
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  • To respond to BigBlock,

    when you state 'the company', you mean 'your' company. It is unfortunate that such a decision has been made. Perhaps a case of where one thinks the 'grass is greener on the other side'. (Quite surprised as I've only been contacted once after the Quindos update, and the only issue I was made aware of turned out to be an 'error' in my interface program in which I activate a LDB probe that is later deleted from LDB.)
    Anyway, good luck with the decision. For many, Quindos has the Gear anaylsis tools which can not be found in other Hexagon softwares (eccentricity removal, effective tooth thickness or effective space width, custom tolerance bands, auotmatic probe moves generated for horizontally mounted splines,.....).
    Good luck and as always, contact me if Quindos help is needed.

    Steven Wojciechowski
    (401) 886-2715
    (401) 473-5629
Reply
  • To respond to BigBlock,

    when you state 'the company', you mean 'your' company. It is unfortunate that such a decision has been made. Perhaps a case of where one thinks the 'grass is greener on the other side'. (Quite surprised as I've only been contacted once after the Quindos update, and the only issue I was made aware of turned out to be an 'error' in my interface program in which I activate a LDB probe that is later deleted from LDB.)
    Anyway, good luck with the decision. For many, Quindos has the Gear anaylsis tools which can not be found in other Hexagon softwares (eccentricity removal, effective tooth thickness or effective space width, custom tolerance bands, auotmatic probe moves generated for horizontally mounted splines,.....).
    Good luck and as always, contact me if Quindos help is needed.

    Steven Wojciechowski
    (401) 886-2715
    (401) 473-5629
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