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Patran Community Forum Patran start denied. Requesting 77 Campus licenses

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Patran start denied. Requesting 77 Campus licenses

Viplava over 5 years ago

Hi together,

We changed our licence server yesterday. Since then, it is not possible to start patran anymore. In the serverlog I find the following problem.

08:24:57 (MSC) DENIED: "CAMPUS" xxx@xxx [CAMPUS:PATRAN] (77 licenses) (Licensed number of users already reached. (-4,342))

Why does the start of patran need 77 Campus Tokens ?

I thought Patran needs 13 MSCONE Tokens?

We changed nothing in our settings and also our license.dat file is the same as before.

Thanks for your help.

Greetings

Mark Popa

0 Darrel Sinclair over 5 years ago

You're correct that Patran needs 13 tokens when using MSC One. That message suggests that Patran's looking at a MasterKey token licence - it needs 77 MasterKey (Campus) tokens.

You say you changed the licence server yesterday; what was the change exactly? Do you have MasterKey tokens as well as MSC One tokens? Is Patran looking at the right licence server?
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0 Viplava over 5 years ago

Thank you for the support, the problem is solved
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