I once worked at a company whose quality policy statement was simply
"Meet or exceed our customer’s quality requirements".
But now I work at a company where this was going to be the statement before our quality manager shot it down:
“********* is dedicated to total Customer satisfaction by leveraging our technical and manufacturing leadership, delivering world class custom forged and precision machined products fostered by our commitment to continuous improvement in all aspects of our Business.”
Who comes up with this stuff? It's 90% buzz words.
