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centers of same feature from 2 different probes - don't match

About to put in a tech support ticket, but they are slow so.... it is a race to see if you can fix this first.

2mmx30mm probe measure outside cylinder. Then measure the same cylinder with a 4mmX40mm probe. The measured diameters are exactly the same.. but the measured centers are 0.006" different in X and 0.006" different in Y.

this is so not cool, i don't know how long this has been going on or what is causing it. I thought that it was my calibration, so i recalibrated and said "Yes tool has moved" and manually "found" the cal tool just to be on the safe side.... still the same results.

HELP!
Parents
  • Trying to think how to do that without having to recalibrate the whole lot... i have to move the cal sphere off of table to run parts... and i can't be sure that i get it exactly back to where it was so i have to do a manual hit to relocate it... won't that mess up the current alignments of all the other probes in the rack?
Reply
  • Trying to think how to do that without having to recalibrate the whole lot... i have to move the cal sphere off of table to run parts... and i can't be sure that i get it exactly back to where it was so i have to do a manual hit to relocate it... won't that mess up the current alignments of all the other probes in the rack?
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