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centers of same feature from 2 different probes - don't match

seppley
About to put in a tech support ticket, but they are slow so.... it is a race to see if you can fix this first.

2mmx30mm probe measure outside cylinder. Then measure the same cylinder with a 4mmX40mm probe. The measured diameters are exactly the same.. but the measured centers are 0.006" different in X and 0.006" different in Y.

this is so not cool, i don't know how long this has been going on or what is causing it. I thought that it was my calibration, so i recalibrated and said "Yes tool has moved" and manually "found" the cal tool just to be on the safe side.... still the same results.

HELP!
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  • i changed the probe module, and i also put on a new 2mm probe to rule out the posibility of a bad probe tip... i am still getting a discrepancy between all the probes... it did change though.. now it is 0.0116" in X and -.006" in Y.

    still no word from tech support. i now think it is not a hardware problem... thinking of rebuilding the probe in the probe dialog box.... is that worth a shot? maybe it became corrupt?
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  • i changed the probe module, and i also put on a new 2mm probe to rule out the posibility of a bad probe tip... i am still getting a discrepancy between all the probes... it did change though.. now it is 0.0116" in X and -.006" in Y.

    still no word from tech support. i now think it is not a hardware problem... thinking of rebuilding the probe in the probe dialog box.... is that worth a shot? maybe it became corrupt?
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