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centers of same feature from 2 different probes - don't match

seppley
About to put in a tech support ticket, but they are slow so.... it is a race to see if you can fix this first.

2mmx30mm probe measure outside cylinder. Then measure the same cylinder with a 4mmX40mm probe. The measured diameters are exactly the same.. but the measured centers are 0.006" different in X and 0.006" different in Y.

this is so not cool, i don't know how long this has been going on or what is causing it. I thought that it was my calibration, so i recalibrated and said "Yes tool has moved" and manually "found" the cal tool just to be on the safe side.... still the same results.

HELP!
Parents
  • I found why the results were not showing up in the program for the 2mm probe! There was a 2x30mm.PRB file in the folder that the program was in... i removed it, and now it is showing me the results!

    i just ran a test and it seems that i have fixed my problem!! i don't know how that file got in there... but i finally found the issue. I am sooo happy to see that it was restricted to one folder because if it had messed up the last 4 months of this DV build... i would be in some deep $h!t....

    ClayT: i was taught to use the largest dia ball on the shortest probe (the most robust probe) and use it as the "Master" for locating the cal. sphere. Say "yes" and let it do it's thing at A0B0. then run all the probes saying "no".

    Thanks guys and gals for the help! This one had a happy ending.. just took all day to get there... and guess what... WE BEAT TECH SUPPORT!! no suprise there huh?

    Sam
Reply
  • I found why the results were not showing up in the program for the 2mm probe! There was a 2x30mm.PRB file in the folder that the program was in... i removed it, and now it is showing me the results!

    i just ran a test and it seems that i have fixed my problem!! i don't know how that file got in there... but i finally found the issue. I am sooo happy to see that it was restricted to one folder because if it had messed up the last 4 months of this DV build... i would be in some deep $h!t....

    ClayT: i was taught to use the largest dia ball on the shortest probe (the most robust probe) and use it as the "Master" for locating the cal. sphere. Say "yes" and let it do it's thing at A0B0. then run all the probes saying "no".

    Thanks guys and gals for the help! This one had a happy ending.. just took all day to get there... and guess what... WE BEAT TECH SUPPORT!! no suprise there huh?

    Sam
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