centers of same feature from 2 different probes - don't match

About to put in a tech support ticket, but they are slow so.... it is a race to see if you can fix this first.

2mmx30mm probe measure outside cylinder. Then measure the same cylinder with a 4mmX40mm probe. The measured diameters are exactly the same.. but the measured centers are 0.006" different in X and 0.006" different in Y.

this is so not cool, i don't know how long this has been going on or what is causing it. I thought that it was my calibration, so i recalibrated and said "Yes tool has moved" and manually "found" the cal tool just to be on the safe side.... still the same results.

HELP!

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seppley over 11 years ago

Not exactly... the DMIS placed that file in the wrong folder somehow... that folder happened to be the one my part program was saved in... so it was blocking the program from seeing the calibration data that is kept in the "pc-dmis probes and programs" folder.. so i deleted the rogue file, and then it was able to pull the data from the appropriate folder. don't know how it works, or why... but it did.

now i just need to know why that file ended up there in the first place.

I am recalibrating the whole rack now, just to make sure everything is back to normal... fingers crossed.

sam
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seppley over 11 years ago

Not exactly... the DMIS placed that file in the wrong folder somehow... that folder happened to be the one my part program was saved in... so it was blocking the program from seeing the calibration data that is kept in the "pc-dmis probes and programs" folder.. so i deleted the rogue file, and then it was able to pull the data from the appropriate folder. don't know how it works, or why... but it did.

now i just need to know why that file ended up there in the first place.

I am recalibrating the whole rack now, just to make sure everything is back to normal... fingers crossed.

sam
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