This happens to us when the connection between the SP25 and the wrist are not truly connected.
Whenever this happens the probe sometimes will not go where it is supposed to when calibrating.
Always run the calibration slow before contact so that nothing breaks.
-Remove the SP25 and reconnect it
-When using the wrench to tighten the SP25 ensure that you do not over-tighten as this is usually why this happens.
-When going to calibrate make sure that the probe is on center with the calibration sphere.
-We try to only use DCC when calibrating the SP25 to make sure that the probe does not slam into the sphere.
This happens to us when the connection between the SP25 and the wrist are not truly connected.
Whenever this happens the probe sometimes will not go where it is supposed to when calibrating.
Always run the calibration slow before contact so that nothing breaks.
-Remove the SP25 and reconnect it
-When using the wrench to tighten the SP25 ensure that you do not over-tighten as this is usually why this happens.
-When going to calibrate make sure that the probe is on center with the calibration sphere.
-We try to only use DCC when calibrating the SP25 to make sure that the probe does not slam into the sphere.