hexagon logo

Windows 10 issues (Imagine that)

I recently loaded Windows 10 on my PC with V 2015.1. I am having a few issues. #1 - I cant save to my C Drive anymore and if I open an existing program on C drive, I get "serialization error " and " File Closed because of bad archive" that kills program. #2 - With Datapage RT ,get errors "cannot update file DPUPDATE.EXE" . #3- Tried saving PDF Files from Report. It keeps updating like it's working but doesn't actually save the file. Everything looks as if it would be an issue with administrative rights on my PC, but I have full Privileges. My IT guy tells me it's PC-Dmis issue not windows 10 issue. I am looking for any advice I can get before I call hexagon.
Parents
  • Yeah, VinniUSMC is right about Vista. I forgot about this unloved child of Microsoft. My world went from XP to Win7 as it did with most other people.

    The suggestion to run as an administrator is a simple and often an effective solution to shortcomings in the software or setup. This is why it is most often suggested. If you don't run PC-DMIS as an administrator you will see all the shared network drives and when you do you will not have access. This is clearly a permission problem. Suggesting to run as administrator is the *worst* solution and, depending on your situation, may not even be possible.

    If you want to fix this you need to talk to your IT person. They can either change the local administrator account so it can access the shared network drives or, preferably, change the permissions on the files or registry settings that you need access to (which you currently cannot due to permissions set on these items).
Reply
  • Yeah, VinniUSMC is right about Vista. I forgot about this unloved child of Microsoft. My world went from XP to Win7 as it did with most other people.

    The suggestion to run as an administrator is a simple and often an effective solution to shortcomings in the software or setup. This is why it is most often suggested. If you don't run PC-DMIS as an administrator you will see all the shared network drives and when you do you will not have access. This is clearly a permission problem. Suggesting to run as administrator is the *worst* solution and, depending on your situation, may not even be possible.

    If you want to fix this you need to talk to your IT person. They can either change the local administrator account so it can access the shared network drives or, preferably, change the permissions on the files or registry settings that you need access to (which you currently cannot due to permissions set on these items).
Children
No Data