PC-Dmis opens fine but crashes as soon as you select file > open. It also crashes after selecting file > save as after creating a new program. This is something that has started recently. Does anyone know how I can fix this?
I have the same computer and software version but IT did do some work on the computer recently. I was told what they worked on should not change anything with the PC-Dmis software. MS access Runtime is what was updated.
So before it worked fine, IT comes along does something.....now it crashes. They say it should not change (they always say that) and now it don't work. Well ask them to put it back the way it was, and see if it crashes then. How old is the PC? What's inside?Do you have plenty of Ram? Video card a 1GIG or better? Full rights? Reason I ask that one I had an IT guy do that, "Oh just updating" and changed the rights
Wasn't there a conflict between some ms dlls and something in the pcdmis directory? The pcdmis one could be deleted without issue if I recall. Anyone remember something about this?
Something with grooveex.dll?
Found an old thread that may help you:
OK..the Office 2013 inducing PC-DMIS crash has finally been identified and will be fixed in upcoming service packs for 2013 MR1 SP1 and 2013 SP2.
For those interested, one of our DLLs in the PC-DMIS install folder (MSI.DLL) was name conflicting with a core Microsoft one - and when Sharepoint 2013 (AKA GROOVEEX - which hooks into Windows File Explorer which we use for File Open/Save dialogs) was trying to call something from Microsofts MSI.DLL, it was instead looking in our MSI.DLL...which obviously didn't have what it needed...resulting in File Explorer crashing and taking PC-DMIS down with it.
This one took a while, seeing as the crash was coming from Windows KERNEL module, where we (obviously) don't have source code, so couldn't easily pin point the reason, so took a lot of trial and error...
The fix is to rename our MSI.DLL (we figure Microsoft wont be changing theirs...) to be HexMSI.DLL, a change which will be rolled out shortly. If anyone hits the problem on an earlier version, you can rmanually rename the MSI.DLL in that version to fix it. The DLL itself is used on vision/optical machines, but is renamed to interfac.dll when it's being used. It is not loaded directly in it's MSI.DLL form - which is why it's safe to rename (or even delete if you are feeling brave).
I appreciate the suggestions. One thing I noticed this afternoon is that the .PRG program is not recognized by the computer any longer as a PC-DMIS part program and PC-DMIS is not an option as a default program to open a .PRG file with. A picture of this is shown below. The software will open up and work if you start a new program but will not save the program as mentioned above. The previous programs that show up when the file button is pressed will open if you select one of those.
Selecting the check box under the compatibility mode as in the picture below looks to be the answer to my problem. PC-Dmis has started allowing me to open and save programs as always. Thanks again for all the suggestions.
Selecting the check box under the compatibility mode as in the picture below looks to be the answer to my problem. PC-Dmis has started allowing me to open and save programs as always. Thanks again for all the suggestions.
