PC-Dmis opens fine but crashes as soon as you select file > open. It also crashes after selecting file > save as after creating a new program. This is something that has started recently. Does anyone know how I can fix this?
Wasn't there a conflict between some ms dlls and something in the pcdmis directory? The pcdmis one could be deleted without issue if I recall. Anyone remember something about this?
Something with grooveex.dll?
Found an old thread that may help you:
OK..the Office 2013 inducing PC-DMIS crash has finally been identified and will be fixed in upcoming service packs for 2013 MR1 SP1 and 2013 SP2.
For those interested, one of our DLLs in the PC-DMIS install folder (MSI.DLL) was name conflicting with a core Microsoft one - and when Sharepoint 2013 (AKA GROOVEEX - which hooks into Windows File Explorer which we use for File Open/Save dialogs) was trying to call something from Microsofts MSI.DLL, it was instead looking in our MSI.DLL...which obviously didn't have what it needed...resulting in File Explorer crashing and taking PC-DMIS down with it.
This one took a while, seeing as the crash was coming from Windows KERNEL module, where we (obviously) don't have source code, so couldn't easily pin point the reason, so took a lot of trial and error...
The fix is to rename our MSI.DLL (we figure Microsoft wont be changing theirs...) to be HexMSI.DLL, a change which will be rolled out shortly. If anyone hits the problem on an earlier version, you can rmanually rename the MSI.DLL in that version to fix it. The DLL itself is used on vision/optical machines, but is renamed to interfac.dll when it's being used. It is not loaded directly in it's MSI.DLL form - which is why it's safe to rename (or even delete if you are feeling brave).
Wasn't there a conflict between some ms dlls and something in the pcdmis directory? The pcdmis one could be deleted without issue if I recall. Anyone remember something about this?
Something with grooveex.dll?
Found an old thread that may help you:
OK..the Office 2013 inducing PC-DMIS crash has finally been identified and will be fixed in upcoming service packs for 2013 MR1 SP1 and 2013 SP2.
For those interested, one of our DLLs in the PC-DMIS install folder (MSI.DLL) was name conflicting with a core Microsoft one - and when Sharepoint 2013 (AKA GROOVEEX - which hooks into Windows File Explorer which we use for File Open/Save dialogs) was trying to call something from Microsofts MSI.DLL, it was instead looking in our MSI.DLL...which obviously didn't have what it needed...resulting in File Explorer crashing and taking PC-DMIS down with it.
This one took a while, seeing as the crash was coming from Windows KERNEL module, where we (obviously) don't have source code, so couldn't easily pin point the reason, so took a lot of trial and error...
The fix is to rename our MSI.DLL (we figure Microsoft wont be changing theirs...) to be HexMSI.DLL, a change which will be rolled out shortly. If anyone hits the problem on an earlier version, you can rmanually rename the MSI.DLL in that version to fix it. The DLL itself is used on vision/optical machines, but is renamed to interfac.dll when it's being used. It is not loaded directly in it's MSI.DLL form - which is why it's safe to rename (or even delete if you are feeling brave).
