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Program Crashes

Good Morning All!
I'm curious if anyone else is experiencing the same issues I am with crashes to the program. My PC-DMIS software seems to crash at least once a day and it has already crashed 3 times before 8:00 AM this morning. I could be creating a vector point or just altering a dimension and it will suddenly close the program without any warning. PC-DMIS recognizes that it crashed and asks to send the error reports. The IT company that we have says that it is the software and not the computer, although all my other programs crash as well (Solidworks, Mastercam). I am using 2019 R2 and my computer has 32 GB of RAM and an i7-7700 CPU processor, which should be plenty. Does anyone else notice that it crashes a lot? And if you did, how did you solve it? I have tried uninstalling and reinstalling the software but the problem still exists. Thanks in advance! -Victoria Slight smile
Parents
  • You mentioned MasterScam and SolidWorks, does Pc-Dmis crash when any of those programs are opened? I remember a few years back that we wouldn't dare install Pc-Dmis on any machine running any of those software.... it's been a few years since that bug went away and I've ran all at the same time without any issues.... but has the problem came back for '19 R2???!!!
  • I sometimes have Solidworks open but I don't use Mastercam and PC-DMIS at the same time. I run PC-DMIS alone because of the crashes, although sometimes I will open Solidworks for a minute or two to check a feature. PC-DMIS crashes even when it is the only program running on my computer. These 2 programs also crash occasionally but not as often as PC-DMIS so I am wondering if it is a computer issue, not a software issue. I just wanted to see if others had the same problem so I could eliminate one factor at least.
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  • I sometimes have Solidworks open but I don't use Mastercam and PC-DMIS at the same time. I run PC-DMIS alone because of the crashes, although sometimes I will open Solidworks for a minute or two to check a feature. PC-DMIS crashes even when it is the only program running on my computer. These 2 programs also crash occasionally but not as often as PC-DMIS so I am wondering if it is a computer issue, not a software issue. I just wanted to see if others had the same problem so I could eliminate one factor at least.
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