We recently had 2021.1 installed and 3 of our 4 machines is throwing an error message saying "cannot access the help menu". I have had IT down here to reinstall the help.exe file in administrator mode but the help menu is still giving us the error message.
Well, its an abbreviated version of the error message.
"Cannot access the help menu. If you don't have internet access you must install the offline help. If you do have the offline help installed, restart PCDMIS to use the offline help.
We have internet access on these machines. I installed this file: Pcdmis_English_Help.exe
Well, its an abbreviated version of the error message.
"Cannot access the help menu. If you don't have internet access you must install the offline help. If you do have the offline help installed, restart PCDMIS to use the offline help.
We have internet access on these machines. I installed this file: Pcdmis_English_Help.exe