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Need help with the help menu

ShankCrusher
We recently had 2021.1 installed and 3 of our 4 machines is throwing an error message saying "cannot access the help menu". I have had IT down here to reinstall the help.exe file in administrator mode but the help menu is still giving us the error message.

Any help on this one?
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  • Well, its an abbreviated version of the error message.

    "Cannot access the help menu. If you don't have internet access you must install the offline help. If you do have the offline help installed, restart PCDMIS to use the offline help.

    We have internet access on these machines. I installed this file: Pcdmis_English_Help.exe
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  • Well, its an abbreviated version of the error message.

    "Cannot access the help menu. If you don't have internet access you must install the offline help. If you do have the offline help installed, restart PCDMIS to use the offline help.

    We have internet access on these machines. I installed this file: Pcdmis_English_Help.exe
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