We recently had 2021.1 installed and 3 of our 4 machines is throwing an error message saying "cannot access the help menu". I have had IT down here to reinstall the help.exe file in administrator mode but the help menu is still giving us the error message.
Do you have internet access on these machines? If not, did you install the OFFLINE help file? Default is trying to access the ONLINE (internet based) one.
Do you have internet access on these machines? If not, did you install the OFFLINE help file? Default is trying to access the ONLINE (internet based) one.