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Software Crashing Issue

Good morning ya'll,
I'm running V2023.1 on a global green 07.10.07
Over the last few days, I have been having issues with PC-DMIS crashing when I hit F9 on random features. I updated not long ago to V2023 from V2019 after we had a hard drive failure. asides from a controller connection issue during the install and losing the probe profiles things went pretty smoothly.
Has anyone else had a similar crashing issue and where you able to determine if it's a bug issue or a hardware issue? I can't seem to find anything in patch notes indicating this issue specifically so I'm thinking something else in the computer may be failing causing the issue. I do find it odd that the crash ONLY occurs when I hit F9 to edit a feature in the edit window. I have submitted error reports, but I have never gotten any direct feedback as a result of submitting reports so I'm hoping the community may have had the same issue and can shed some light into my problem.
Thanks in advance! Slight smile
Parents
  • Hmmm, I had a program recently to look at which came from a customer, and I did experience this a couple of times.

    The only thing I could spot was that 1) it was written on a different PC and that each time it occurred it was on an Auto Feature using an adaptive scan strategy.

    To be fair, I didn't think too much of it at the time (it didn't hinder me too much for what I had to do) but now you've mentioned it perhaps there's something there?!?

    This was 2023.1 also.

Reply
  • Hmmm, I had a program recently to look at which came from a customer, and I did experience this a couple of times.

    The only thing I could spot was that 1) it was written on a different PC and that each time it occurred it was on an Auto Feature using an adaptive scan strategy.

    To be fair, I didn't think too much of it at the time (it didn't hinder me too much for what I had to do) but now you've mentioned it perhaps there's something there?!?

    This was 2023.1 also.

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