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Software Crashing Issue

BigMac
Good morning ya'll,
I'm running V2023.1 on a global green 07.10.07
Over the last few days, I have been having issues with PC-DMIS crashing when I hit F9 on random features. I updated not long ago to V2023 from V2019 after we had a hard drive failure. asides from a controller connection issue during the install and losing the probe profiles things went pretty smoothly.
Has anyone else had a similar crashing issue and where you able to determine if it's a bug issue or a hardware issue? I can't seem to find anything in patch notes indicating this issue specifically so I'm thinking something else in the computer may be failing causing the issue. I do find it odd that the crash ONLY occurs when I hit F9 to edit a feature in the edit window. I have submitted error reports, but I have never gotten any direct feedback as a result of submitting reports so I'm hoping the community may have had the same issue and can shed some light into my problem.
Thanks in advance! Slight smile
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  • Please confirm the software version you are using. I am not familiar with a "static" environment, These are the typical selections -

    ​

    and as you can see in this example, none of them are selected, which we recognized as a problem that can lead to crashes, and have since fixed.
  • in reply to Don Ruggieri
    I can confirm that I have none of those options available to select from the select environment file tab. When I clicked the tab it only had the one thing I thought said static checked off and nothing else. I don't have the option to create/edit either so I'm wondering if my system administrator has restricted access for some reason and this may be part of t the issue.
    Just to confirm I am running CAD++ V2023.1 on a global green 07.10.07
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  • in reply to Don Ruggieri
    I can confirm that I have none of those options available to select from the select environment file tab. When I clicked the tab it only had the one thing I thought said static checked off and nothing else. I don't have the option to create/edit either so I'm wondering if my system administrator has restricted access for some reason and this may be part of t the issue.
    Just to confirm I am running CAD++ V2023.1 on a global green 07.10.07
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