We are having issues with PCDMIS 2023.1 and after research and testing have come to the conclusion that we need to update our outdated pcs to be more inline with current specs,
Anyone who has upgraded also for this reason or has upgraded easily / using a spec that has had little to no issues with PCDMIS 2023.1 can you please tell me the spec and if you know price please so i can pitch this to my top management.
So we used to use 2019R2 same as yourself and we had slight issues with the software so we upgraded and since those issues have gone and are now just the crashing we have, however it was a discussion we had to switch back but due to previous issues we moved forward with the new software. (2023.1)
Morgan Le Fay If it happens on more than one PC at your facility there is an IT issue on your end. Could be the CAD file. Are your graphics drivers up to date? PC is up to date? Send Hex your program and CAD, if you have not. Sometimes they only test on their "HEX block".
Open GL settings? Reset User? DId you run as Administrator when you updated? did you do a back up of your settings? What type of CAD are you importing? Are you trying to drag and drop from windows explorer?
Benedictj1 So CAD files we use are STEP files, however we have sent over CAD and Programs over to hexagon and they could not re-create our crashes. We thought this was an issue originally and went through with out IT department to ensure all drivers where up to date. we did go through each setting with a member of hexagon and even with any and all changes they performed we are still having crashes, they have decreased since the testing with hexagon but there still present and causing issues we don't use the drag and drop due to issues with it in the 2019 version. We are all admins so we always are running as admin.
The issues are only on our offline PCs which we use for programming but our online seats we use DEA Global Advantage with a DC/PH+PE Controller
I have the same offline version, I also have the same controller for my shop floor CMM. I will see if I can get mine to crash. Series of Auto Vector hits followed by an Auto circle. I had issues yesterday with some crashing.. I ll see if they are similar steps that I was doing.
Do the specific troublesome routines contain groups? I've seen this recur when an End/Group command vanishes. I've avoided groups like the plague for years since, lol.
Don Ruggieri ,
neil.challinor , I will o[en a case and submit a program.
2023.1 is crashing all the time... I opened the same program in 2023.2 and no issues
Not every feature, F9 , crash........programs from older versions. open and edit just fine in 2023.2 OFFLINE